[Problema] conta conectada (não consigo entrar)

[Fresa]

Bom Dia.
Há um tempo atrás, louvo meu elfo em uruk. Abaixe a janela do painel e a conta permanecerá ativada, não consigo abrir a janela, fechar o painel, reiniciar o pc. nada funciona

Eu preciso de ajuda 

Obrigada

[DreikeR]

(05-04-2020, 10:26 AM)Fresa Escreveu: Bom Dia.
Há um tempo atrás, louvo meu elfo em uruk. Abaixe a janela do painel e a conta permanecerá ativada, não consigo abrir a janela, fechar o painel, reiniciar o pc. nada funciona

Eu preciso de ajuda 

Obrigada

Não entendi nada, você é Brasileiro? se não for, pode falar no idioma inglês.

Caso seja Brasileiro, por favor poste mais informações detalhadas, se possivel com prints.

Obrigado.

---

Tenta pelo comando CTRL+ALT+DEL, abrir gerenciador de tarefas, procurar o MEGAMU ou MAIN.EXE e finalizar o processo por lá.









.

[Fresa]

Hi. I'm Argentinean.

MY ACCOUNT IS ONLINE, CLOSE THE GAME WINDOW AND I CAN'T LOG IN (TELL ME YOUR ACCOUNT IS CONNECTED)

https://prnt.sc/saqgj1

https://prnt.sc/saql32  <-------    I click disconnect, and nothing happens.



What should I do to disconnect my account?


I hope you understand, this is how Google translates.

Cheers. -

[DreikeR]

(05-04-2020, 11:14 AM)Fresa Escreveu: Hi. I'm Argentinean.

MY ACCOUNT IS ONLINE, CLOSE THE GAME WINDOW AND I CAN'T LOG IN (TELL ME YOUR ACCOUNT IS CONNECTED)

https://prnt.sc/saqgj1

https://prnt.sc/saql32  <-------    I click disconnect, and nothing happens.



What should I do to disconnect my account?


I hope you understand, this is how Google translates.

Cheers. -

Now I get it.

Connect on the site http://www.megamu.net, go to my account, and click the button to disconnect my account, then immediately try to connect.

[Fresa]

(05-04-2020, 11:22 AM)DreikeR Escreveu:

(05-04-2020, 11:14 AM)Fresa Escreveu: Hi. I'm Argentinean.

MY ACCOUNT IS ONLINE, CLOSE THE GAME WINDOW AND I CAN'T LOG IN (TELL ME YOUR ACCOUNT IS CONNECTED)

https://prnt.sc/saqgj1

https://prnt.sc/saql32  <-------    I click disconnect, and nothing happens.



What should I do to disconnect my account?


I hope you understand, this is how Google translates.

Cheers. -

Now I get it.

Connect on the site http://www.megamu.net, go to my account, and click the button to disconnect my account, then immediately try to connect.

It didn't work, but the problem was solved. (restart my computer and account was disconnected)

Solved. Thank you
Regards. -

[DreikeR]

(05-04-2020, 11:36 AM)Fresa Escreveu:

(05-04-2020, 11:22 AM)DreikeR Escreveu:

(05-04-2020, 11:14 AM)Fresa Escreveu: Hi. I'm Argentinean.

MY ACCOUNT IS ONLINE, CLOSE THE GAME WINDOW AND I CAN'T LOG IN (TELL ME YOUR ACCOUNT IS CONNECTED)

https://prnt.sc/saqgj1

https://prnt.sc/saql32  <-------    I click disconnect, and nothing happens.



What should I do to disconnect my account?


I hope you understand, this is how Google translates.

Cheers. -

Now I get it.

Connect on the site http://www.megamu.net, go to my account, and click the button to disconnect my account, then immediately try to connect.

It didn't work, but the problem was solved. (restart my computer and account was disconnected)

Solved. Thank you
Regards. -

problema resolvido, topico fechado.