MEGAMU Mu Online Forum

My account character was on normal idle leveling when suddenly it was banned. The reason is that I am a robot!

(07-16-2026, 02:03 AM)Joe1987 Escreveu: [ -> ]My account character was on normal idle leveling when suddenly it was banned. The reason is that I am a robot!

Hello my friend

Open a ticket regarding this issue; simply go to the ticketing channel on the official Discord and click "Create Ticket." A new text channel with the ticket number will open—just explain what you were doing at the time and provide your character's name.

https://whats.megamu.net/

I sent a work order, but no one replied to me~

(07-16-2026, 12:43 PM)Joe1987 Escreveu: [ -> ]I sent a work order, but no one replied to me~

Just wait; when your turn comes, they’ll attend to you.

I have been messaging for a long time, but no one has replied to my message

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(07-16-2026, 12:44 PM)JACONOLASC Escreveu: [ -> ]

(07-16-2026, 12:43 PM)Joe1987 Escreveu: [ -> ]I sent a work order, but no one replied to me~

Just wait; when your turn comes, they’ll attend to you.

I have been waiting for 5 hours now~~~

(07-16-2026, 12:46 PM)Joe1987 Escreveu: [ -> ]I have been messaging for a long time, but no one has replied to my message

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(07-16-2026, 12:44 PM)JACONOLASC Escreveu: [ -> ]

(07-16-2026, 12:43 PM)Joe1987 Escreveu: [ -> ]I sent a work order, but no one replied to me~

Just wait; when your turn comes, they’ll attend to you.

I have been waiting for 5 hours now~~~

As I said, just wait. Customer service operates during Brazilian business hours.

(07-16-2026, 12:53 PM)JACONOLASC Escreveu: [ -> ]

(07-16-2026, 12:46 PM)Joe1987 Escreveu: [ -> ]I have been messaging for a long time, but no one has replied to my message

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(07-16-2026, 12:44 PM)JACONOLASC Escreveu: [ -> ]

(07-16-2026, 12:43 PM)Joe1987 Escreveu: [ -> ]I sent a work order, but no one replied to me~

Just wait; when your turn comes, they’ll attend to you.

I have been waiting for 5 hours now~~~

As I said, just wait. Customer service operates during Brazilian business hours.

[color=oklab(0.952693 0.000792831 -0.00253612)]I submitted a ticket and just said hello. I haven't provided my game account yet, so the ticket was closed for me.[/color]

Unfortunately, there isn't much I can do for you; try reopening the ticket and explaining your actions in greater detail, in a way that convinces the team to reconsider the ban.